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Orders are shipped in 3 to 5 business days. Orders are placed on a pallet in individual boxes and shrink wrapped. All shipments should be thoroughly inspected for damage by the buyer or the buyer’s designated recipient before the shipment is accepted. The buyer is responsible for all damage that occurs following receipt of the shipment. 1. PLEASE INSPECT THE SHIPMENT IMMEDIATELY UPON RECEIPT. 2. PLEASE SIGN FOR A PIECE COUNT AS WELL AS A PALLET COUNT. 3. The freight carrier has acknowledged the receipt of this shipment from our warehouse in GOOD CONDITION. By your acceptance of the shipment from the carrier on the bill of lading, you acknowledge that the products have been delivered in GOOD CONDITION. Builders Surplus Wholesale cannot be responsible for loss or damage if you give the carrier a clean and clear Bill of Lading. 4. If any shortages or damages are discovered upon delivery, MAKE A NOTATION FOR DAMAGE AND /OR SHORTAGE ON THE BILL OF LADING WITH A REPRESENTATIVE FROM THE CARRIER PRESENT BEFORE ACCEPTING THE ORDER. CLAIMS MUST BE NOTTED ON THE BILL OF LADING. NO EXCEPTIONS! 5. Unconcealed damage and/or shortages can be made only when it is indicated on the bill of lading at the time of delivery. The claim must be reported by email to Builders Surplus Wholesale by sending info regarding the pieces damaged and pictures showing the damage. No claims will be allowed without proper paperwork signed by the Customer and the Transportation Company. 6 Concealed Damage: Claims must be made within 72 hours of product delivery. Claims must be made by email to Builders Surplus Wholesale by sending info regarding the pieces damaged and pictures showing the damage. Please let us know if you have any questions, concerns or comments. You can contact us at www.Imported-Kitchencabinets.com Thank you for your interest in our products and services. We invite you to contact our sales staff and see how we can serve your business needs. Sincerely, BUILDERS SURPLUS WHOLESALE |
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